Privacy Policy
We at REROOT LLC, DBA COCOBEET ("we," "us," "our," or the "Company") are committed to protecting your privacy. This Privacy Policy ("Privacy Policy") explains our policies and procedures surrounding the collection and handling of any information that directly and indirectly identifies an individual user or that could be used to contact or locate him or her ("Personal Information"). This Privacy Policy applies to our websites and applications (collectively, "Services") that link to this Privacy Policy. Please read this Privacy Policy carefully to learn about your rights and choices in relation to our processing of your Personal Information.
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This Privacy Policy describes how we process the Personal Information of:
Visitors and users of our Services.
Attendees of REROOT LLC, DBA COCOBEET events.
Customers and prospective customers and their representatives; and
Suppliers and business partners and their representatives.
Throughout our website, we use third-party social media features and include links to various third-party websites. We do not have any control over these third-party services. We encourage you to review the privacy policies of these third parties before using the third-party services.
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The effective date of the current Privacy Policy is noted at the top of this page and is subject to revision if required. If we make any material changes to the way we process your Personal Information, we will notify you by posting a notice on our Home page, ordering platform, or by other appropriate means. Your use of the Services following such changes indicates your acceptance of the revised Privacy Policy.
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When you use our Services, we collect Personal Information about your use of our Services and the information you send to us. We process the following Personal Information.
Information You Provide to Us Voluntarily. The Personal Information that we collect directly from you includes the following:
Device information such as your IP address, hardware model, screen resolution, and browser type.
Server log files that include the time and duration of your visit, operating system, referring, and exit pages.
Information From Third-Party Sources. We may process information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. Such sources include social media sites.
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We use your Personal Information for various purposes.
Providing Our Services to You. We will process your Personal Information in providing you with our Services to the extent it is necessary for the performance of a contract with you. Where we do not have a contract with you, we will process your Personal Information based on legitimate interests that are not overridden by your data protection interests or fundamental rights and freedoms. Without your Personal Information, we cannot provide our Services to you.
Communicating with You Regarding Our Services and Promotions. We process your personal information when you contact us by email and submit the "Contact Us" form or any other form that we use in connection with our Services based on our contractual obligations. We also send you marketing promotions either when you have provided prior separate consent when we have a legitimate interest to do so based on your prior engagement with our Services, or when we can do so by applicable laws.
Dealing with Legal Disputes. We will process your Personal Information when cooperating with legal entities in accordance with applicable laws.
Ensuring Network and Information Security. We will process your personal information by tracking your use of our Services and analyzing your account activity, to the extent this is necessary to fulfill our legal obligations and for our legitimate interests in promoting the safety of our Services and protecting our rights and those of other users.
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We share your personal information with third parties with your consent or at your direction, where required by law, where it is necessary for the performance of a contract, or where we have another legitimate interest in doing so.
Third-Party Service Providers. We give certain trusted third parties and partners access to your personal information to provide our Services to you. Those contractors assist us with ordering, events, credit card payment processing, data storage, and providing, improving, protecting, and promoting our Services. All third parties that we work with are required to protect personal information using procedures reasonably similar to ours.
Other Third Parties. We may disclose personal information to payment processors, attorneys, collection agencies, or law enforcement authorities to address potential contract violations or illegal behavior. We also may disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share personal information in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or bankruptcy or any acquired businesses. We will notify you of any choices you may have regarding your personal information as required under applicable law.
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We employ commercially reasonable physical, administrative, and technical safeguards to help protect and secure your Personal Information.
We have put in place procedures to deal with any suspected data security breaches and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
However, if you believe your information is not secure due to a problem with our systems, please immediately notify us of the problem at the address provided in the "How to Contact Us" section
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We keep your personal information for as long as required for the original purpose it was collected. The retention period is based on applicable legal requirements, the amount of personal information we have collected, its sensitivity and potential risks it involves.
We can retain personal information for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may retain personal information for a longer period to comply with our legal obligations, resolve disputes, or enforce our agreements to the extent permitted by law.
Once the retention period expires, we delete your personal information. Therefore, the right to access, the right to erasure, the right to rectification, and the right to Information portability cannot be enforced after the expiration of the retention period.
Please be advised that there are limitations to your individual rights. We may limit your individual rights in the following ways: (i) where denial of access is required or authorized by law; (ii) when granting access would have a negative impact on other's privacy; (iii) to protect our rights and properties; and (iv) where the request is frivolous or burdensome. If you have questions, if you would like to exercise your rights under the applicable law, please contact us at info@cocobeet.com.
Lodge a complaint. If you believe we have infringed or violated your privacy rights, please contact us at info@cocobeet.com so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.
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We do not knowingly collect any personal information from children under 16. If we become aware that an individual under 16 is submitting information, we will delete the information as soon as possible from our database.
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We will not share any Personal Information with third parties for their direct marketing purposes to the extent prohibited by California law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.
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This Website does not support "Do Not Track" requests. To determine whether any of the third-party services we use honor the "Do Not Track" requests, please read their privacy policies.
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We may collect information from you when you interact with our Site, Application or Services, such as when you place an order with us through our Site, Application, or customer service phone ordering feature (“Voice Ordering Feature”), when you visit us in-store, create a REROOT LLC, DBA COCOBEET account, enter a contest, give us feedback (for example, through a survey), request information from us, or otherwise communicate with us. The type of information that we request from you varies based on the particular Service but may include, for example, your name, mailing address, email address, credit or debit card information (if placing an order), gender, birth date (month and day only), mobile phone number, and other information that you voluntarily provide to us.
For certain Services (such as placing an order with us), you will have the option to create an account with us. If you create an account, we will collect your name, zip code, email address, phone number, username, password, and REROOT LLC, DBA COCOBEET restaurant preferences.
If you use our third-party ordering service provider, we will request your permission to collect your current location, which we use for the purpose of identifying a restaurant nearest to you and preventing fraud.
Information that We Collect from Third Parties. We may collect information about you, either individually or in the aggregate, from third-party vendors of demographic data. These third-party vendors may provide us with your name, address, sex, age, race, national origin, estimated income, lifestyle interests (sports, movies, music, concerts, etc.), and/or consumer habits (shopping, dining, vehicles, etc.), but if you live in California, Colorado, Connecticut, Utah, or Virginia we ask or third-party vendors to not provide us with demographic data concerning your sex, age, race, and national origin.
Information that We Collect About You from Social Media accounts. You may log into our Social Media accounts through your Social Media accounts. We do not collect your Social Media account’s log-in information. If you log in through Social Media accounts, we will request that you grant us permission to access and collect your Social Media account's basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Social Media accounts). If you permit REROOT LLC, DBA COCOBEET to have access to this information, then REROOT LLC, DBA COCOBEET will have access to this information even if you have chosen not to make that information public.
For information about how Social Media accounts may disclose your information, including any information you make public, please consult the Social Media accounts’ privacy policy. We have no control over how Social Media uses or discloses the personal information you provide for it. We store the information that we receive from Social Media accounts along with other information that we collect from you or receive about you.
Information that We Collect About you from Google. You may log into our Site and Application through your Google account. We do not collect your Google log-in information. If you log in through Google, we will request that you grant us permission to access and collect your basic Google information (this includes your name, profile picture, gender, date of birth, email address, and any other information you have sent to the public on your Google account). If you permit REROOT LLC, DBA COCOBEET to have access to this information, then REROOT LLC, DBA COCOBEET will have access to this information even if you have chosen not to make that information public.
For information about how Google may disclose your information, including any information you make public, please consult Google's privacy policy. We have no control over how Google uses or discloses the personal information you provide to it. We store the information that we receive from Google along with other information that we collect from you or receive about you.
If you visit us in-store, we may use digital technology, such as video recordings, for security, loss prevention, fraud, incident response, and safety purposes, or to improve our Services.
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You can contact us via email at info@cocobeet.com. If you prefer to contact us by postal mail, please contact us at: REROOT LLC, DBA COCOBEET, 100 City Hall Plaza, Boston, MA 02108, USA